How to Order
Ordering online at DrugNatural™ is completely safe and private. When placing your order, you may take advantage of our online shopping cart system, which offers you the following benefits:
- You will save time in getting your order processed and in receiving your order timely, as your name and address are spelled correctly and order entry errors are eliminated.
- You will get an email confirmation of your order right away.
- Security of your order and payment are guaranteed with the use of 128-bit encryption technology.
- Your privacy is guaranteed. As a matter policy, we do not share your personal information with anyone or any entity.
- We can address your complaint, if any, promptly, properly and to your satisfaction as the entire communication is documented.
Please Follow the Steps Below to Order Products from DrugNatural™:
- Login In to your account before making purchase. If you are a new patient or customer, please Create a New Account or you can place an order without an account.
- Click Add One to Basket for the product you want.
- Click View Cart button on the top of screen to view your shopping Basket content and make changes before you check out.
- Certain manufacturers require that we record your a. Disease Condition b. Allergy c. Current Medical Provider's Name and Address. Please provide this information at the order comments during check out.
- We invoice all customers including international customers in the US$. International customers will see their charges posted on their credit card in their home currency based on conversion rate charged by the credit card company.
Disclaimer: All the manufacturers we represent claim the right to change their products, ingredients, size, pricing, delay manufacturing products, replace a product with another and discontinue products as they see fit without notice to us. Correspondingly and otherwise, we, DHAN Medical, Inc. (www.drugnatural.com) reserve the rights to make changes in product offering, pricing, replace a product with another product on website and discontinue products and/or the manufacturers without any notice as and when situation warrants.
If we cannot ship you a product you ordered for any reason, we will promptly notify you of the situation and wait for your advise for our action. If a replacement product is available, we will advise you of it, seek your approval and ship it to you promptly upon your approval. If you prefer money back, we will promptly refund you money due to you. If you were entitled to a free shipping on the original order but fell short on the free shipping threshold due to discontinuance of the product you ordered, your refund may be reduced by the amount of the shipping charge.
We reserve the right not to sell a product at the web-published price, if we are not able to procure the same product at the manufacturer's previously established price (that is, our cost) on which the web-published price was based due to the fact that the manufacturers change their prices without any prior notice to us.
Nevertheless, we will make every attempt but not guarantee to satisfy our valued customers to the best of our ability in case of such changing and fluid environment.