Privacy & Security Policy

Your privacy is very precious to us and we have outlined our privacy policy below:

Privacy Notice Table of Contents:

  • Our commitment to Security
  • Our Commitment To Privacy
  • The Information We Collect
  • How We Use Information
  • Our Commitment To Data Security
  • Our Commitment To Children's Privacy
  • How To Access Or Correct Your Information
  • How To Contact Us

Our commitment to Security

We guarantee 100% privacy and security of your order and payment. We utilize the Authorize.Net Payment Gateway services ("Service") by Lightbridge which has been a leading provider of Internet Protocol (IP) based payment gateway services since 1996. Lightbridge processes over 200 million applications annually. More than 118,000 merchants trust Authorize.Net to manage their payment transactions. The Service provides fast, reliable and secure passage for transaction data via a 128-bit Secure Sockets Layer (SSL) Internet Protocol (IP) connection.

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the DrugNatural.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not shared with outside parties.

You can register with our website if you would like to place an order with us as well as to receive updates on our new products and services. Such addresses are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by signing in on the website and clicking on Account tab on the navigation bar. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by correcting it yourself or by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 408/626-7640 or send us an email at feedback@drugnatural.com.

In an unlikely event of an unauthorized charges to your credit card account as a result of a transaction at DrugNatural, and your credit card provider holds you liable, we will reimburse you for the liability that results from the unauthorized use, up to a maximum of $50.

Most banks either cover all the charges that result from unauthorized use of your credit card or limit your liability to $50, the maximum liability allowed under the Fair Credit Billing Act. You must notify your credit card provider of the unauthorized use of your account in accordance with its reporting rules and procedures for DrugNatural compensation eligibility.

We will never release your name, street address, telephone number or e-mail address to a third party without your written consent. All of our products are discreetly shipped in recycled boxes, with no indication on the package of its contents.